Frequently Asked Questions
Everything you need to know about ordering motorcycle parts from The Bike Guys.
Motorcycle Compatibility
How do I know if a part fits my motorcycle?
Use our Find My Bike tool to select your year, make and model. We’ll then show products compatible with your motorcycle.
Do I need to use Find My Bike before ordering?
We strongly recommend it. It helps make sure you’re viewing parts suitable for your exact motorcycle.
What if I’m unsure which part I need?
Contact our support team and we’ll help you identify the correct part for your bike.
Orders & Delivery
How much is delivery?
We offer free UK delivery on orders over £50.
How long does delivery take?
Most orders are dispatched quickly and delivered within a few working days.
Can I track my order?
Where tracking is available, details will be sent to you after dispatch.
Returns
Can I return an item?
Yes, we offer a 30-day returns policy. Items should be unused, in original packaging, and returned in resellable condition.
What if I ordered the wrong part?
Contact us before returning the item and we’ll guide you through the next steps.
Products & Brands
Are your products genuine?
Yes, we supply genuine motorcycle parts from trusted brands.
Which brands do you stock?
We stock brands including Ariete, EBC, Ferodo, JT Sprockets, Yuasa, BS Battery, Michelin, Pirelli, Bridgestone and more.
Still Need Help?
Our team can help you find the right part for your motorcycle.
info@thebikeguys.co.uk