Customer Support

Contact The Bike Guys

Need help finding the right part, checking compatibility or tracking an order? Our team is here to help.

Get in touch

How can we help?

Choose the best way to contact us below.

Email us

Send us an email for product advice, order support or general enquiries.

info@thebikeguys.co.uk

Call us

Speak with our team during business hours.

0203 154 5814 Call now

Opening hours

Monday - Friday
9AM - 5PM

Closed weekends and bank holidays.
🚚 Fast UK delivery

Free UK delivery on orders over £50.

🛡️ Genuine parts

Trusted products from leading brands.

🎧 Expert support

Real riders ready to help.

30 day returns

No hassle returns on eligible orders.

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Live chat

Need help quickly? Use the live chat button during business hours.

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Find my bike

Check compatible parts before ordering using our bike lookup tool.

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FAQ centre

Find quick answers about delivery, returns, fitment and orders.

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